Country: United States
Year: 2012
- Assistance is provided even for casual servies
Concept
- Roadside services are fully provided through a mobile application
- User experience
- If one runs out of gas in the road he can directly contact customer service representative wit his mobile application
- The broken car is geo-localized by the emergency center thanks to the phone GPS
- When requesting assistance service, the customer receives a reference number directly on his phone
- Features
- Members are covered in the USA, Canada, Puerto Rico, US Virgin Islands and Mexico
- Customer has access to additional roadside services in addition to emergency services (battery, out of fuel, flat tire, locksmith…)
- Members are informed tanks to the application of the discounts
- Unlimited distance towing to the nearest service facility is provided free of charge