PillPack simplifies how consumers get their prescriptions and over-the-counter medications delivered at their doorstep

PillPack

Country: USA
Year: 2014
PillPack simplifies how consumers get their prescriptions and over-the-counter medications delivered at their doorstep
Integration of health care experience

Concept

  • PillPack allows customers to have their medications shipped to them twice a month in individual packets that are organized by time and date
  • Each package comes with a clear label and an image of the medication inside. Customers can also order nutritional supplements or OTC meds

Consumer Benefits

  • PillPack offers a feature “Proactive Refill Management,” which assigns on-staff pharmacists to monitor and coordinate user’s refills and renewals. There is always an on-call for 24/7 support pharmacist available to answer questions or handle emergencies
  • Users can access an online dashboard which has three major features: a consolidated list of all the pills he is taking, a calendar for tracking them over time, and a billing breakdown of what he is paying for that medication versus what his insurance company is paying for

How to use

  • When a user signs up for an account, he inputs basic information, the location of current pharmacy and payment details
  • PillPack retrieves the user’s information from their former pharmacy including medication name, strength, directions for use, quantity, original refills, refills remaining, first fill date, last fill date, thus sending the pack to the user when he runs out of current medications

 

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