Workfusion helps automate complex and tedious processes, decreasing costs and risks while improving the customer experience.
The tool works by exception and requests a query from an employee when an out-of-process problem is encountered, then records how to proceed.
Workfusion facilitates the opening of customer bank accounts with a fully automated process, reducing the transaction from days to seconds. The tool recognizes and takes the necessary information from the identity documents and checks the consistency of the information.
They developped pre-trained bots to enhance automation. As a result, companies can additionally train the bots on their custom data and deploy Hyper Automation solutions to Production environments within just 12 weeks.
The platform also includes reporting capabilities to monitor KPIs evolution across processes.